Question 1

What are the benefits of the Nexxt Credit Card?

Accepted Answer

You get a host of benefits with your Nexxt Credit Card such as - Flexible options to pay through EMI, Reward points or Credit, Get 1 Reward Point for every ₹150 spent, Fuel Surcharge Waiver, Total Protect which covers against any fraudulent usage of your card, Up to 2 free movie tickets with bookmyshow.com, Comprehensive travel insurance

Question 2

Does Nexxt Credit card come with the contactless feature?

Accepted Answer

The Nexxt Credit Card comes with a contactless feature which lets you make fast, secure, and convenient daily purchases hassle-free.

Question 3

Can I use my Nexxt Credit Card for international transactions?

Accepted Answer

Yes. You can use your Nexxt Credit Card for online and offline purchases in India as well as abroad.

Question 4

When can I redeem my Nexxt Credit Card reward points?

Accepted Answer

You earn 1 reward point on every INR 150 spent and you can redeem them as per your convenience as they don't carry an expiration date. We have partnered with various merchants for redemption of Reward Points where you can pay with the accumulated rewards. You can also pay outstanding statement bills with the Points+Pay system by using accumulated reward points and other forms of payment.

Question 5

How to use the interactive feature of the NEXXT Credit Card?

Accepted Answer

Nexxt is India's first interactive credit card with in-built LED lights, which offers you absolute flexibility when making payments at POS. The LED buttons empower you to switch between multiple payments options at your favourite store. It gives you the freedom to pay the way you want, by giving you payment options like EMI, Rewards and Credit, at the push of a button.

Question 6

What is IndusInd Bank Nexxt Credit Card?

Accepted Answer

It is the new generation Credit Card from IndusInd Bank which allows the users to make faster payments at merchant locations with just a Tap where contactless payment is accepted. It can also be used for standard shopping, online transactions and at ATMs.

Question 7

Where can I use the IndusInd Bank Nexxt Credit Card?

Accepted Answer

Anywhere that the Contactless payment PoS Machine is available, the card can be used to tap and pay. If a contactless PoS machine is not available, the Contactless card can still be used for swipe or dip transactions. If the PoS machine has a contactless symbol displayed on it, then it is enabled for contactless payments

Question 8

Will I receive a notification each time a Transaction is done on my IndusInd Bank Nexxt Credit Card?

Accepted Answer

Yes, Like a Standard Credit Card the customer will receive an SMS and an e-mail notification each time a transaction takes place.

Question 9

How do I use my Nexxt Card?

Accepted Answer

The Nexxt Credit Card gives greater flexibility to the Customer to pay using any of the following options at the point of sale: Pay in full, Pay with reward points, Pay with EMI (pay in equal instalments of 6,12,18 and 24 months). The card plastic has buttons for payment options. When the button is pressed, the LED associated with the pressed button illuminates to indicate the payment selection. Please note, the option of pay using reward points or EMI is not enabled for online transactions.

Question 10

If I make a payment via the EMI option but want to change it to Reward Points later, is that possible?

Accepted Answer

Please note, selection of payment option needs to be made before inserting your card in the POS machine slot. We will be unable to change the payment option once the transaction is authorised.

Question 11

How to check my accrued Reward Points before paying via the Reward Points options?

Accepted Answer

You can check the accrued Reward Points on your IndusInd Bank Nexxt Credit Card through any of the following options: IndusInd Bank Mobile banking app, IndusInd Bank Mobile App – INDIE, Log on to the Net banking portal, IndusNet, SMS RBALE (space) XXXX to 5676757 where XXXX denotes the last 4 digits of your active Credit Card number, Call IndusInd Bank Phone Banking helpline number 18602677777

Question 12

Will I have different EMI and Card billing cycles?

Accepted Answer

The first EMI shall be billed on the date on which Purchase Transaction is converted into EMI (conversion date). All billing of EMIs in the subsequent months shall be on the same date as the conversion date for that month.

Question 13

How do I know that the preferred option to pay is successfully selected?

Accepted Answer

When you press a button, light will emit from the corresponding light indicator to conﬁrm your selection.

Question 14

How do I know that the option I have selected to pay has been successfully processed

Accepted Answer

The Pay by Rewards or Pay by EMI request will be processed within 2 working days after the transaction is settled. Once the request is processed or declined, you will receive an SMS on your registered mobile number.

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