Question 1

What is a credit card balance transfer?

Accepted Answer

Credit card balance transfer is the process of transferring owed balance from one credit card account to another. Upon carrying out this process, the debt is owed to the new card issuer as opposed to the original card issuer.

Question 2

Why should I select a Kotak Credit Card?

Accepted Answer

Kotak Credit Cards symbolize the following guiding principles: Simplicity - Kotak Credit Cards are simple to understand and use. We have taken special care to make them hassle free so that you can spend time on more important things in life that require your attention. Transparency - Kotak Credit Cards are transparent in communicating upfront what the card offers and what you would have to spend for it, if at all. We have taken care that there will be no hidden charges associated with this card. Relevance - Kotak Credit Cards have understood what you need the most from your credit card, and have been designed to give you only those benefits that are most relevant for you. This promise from Kotak ensures that you only get the best from your credit card!

Question 3

Where can I get the application form from? Where can I submit the same?

Accepted Answer

Please write to us at service.corporatecards@kotak.com with below mentioned details and our Sales Representative will get back to you: Name of your Entity, Name of contact person, Contact details, Number of cards

Question 4

Do I have to use this card only for my official expenses?

Accepted Answer

This card is specifically meant for official purpose. However you can use this card for personal expenses which will purely depend on the policy of your corporate who has availed the CORPORATE CARD OPTION. This is more so as the consolidated bill will also include any personal spends done on a corporate card and the expenses for the same will have to be settled between you and your company.

Question 5

Is the cash withdrawal feature active on the card?

Accepted Answer

Cash withdrawal feature is not active on the card.

Question 6

How do I check the status of my application?

Accepted Answer

Visit Kotakcards.com -> Apply online -> Check online Application status

Question 7

How much time will it take to receive the Kotak Corporate Credit Card once I apply for the same?

Accepted Answer

Once we receive your application form complete in all respects with the necessary documents it will take a period of minimum 15 days to process your Card application.

Question 8

What should be done if the Card is lost / Stolen?

Accepted Answer

You can call our 24-Hour Customer Contact Centre, report the loss and place a request for Card replacement. You should also report the loss/ theft of the credit card to your Program Administrator through a written communication.

Question 9

What should I do if my address/personal details have changed?

Accepted Answer

Request you to intimate us by sending an email through your Program Administrator. Kindly give us 4 working days to get your details changed in our system. Incase you also have any other relationship with Kotak Mahindra Bank (e.g. Savings Account, Current Account, Loan relation etc.), we request you to visit our branch and get your address/ personal details changed.

Question 10

What if I cross my credit limit?

Accepted Answer

Your Card transactions will be approved till the assigned credit limit on your Card. If you exceed your credit limit, your transaction may get declined. In case you want the limit to be enhanced / revised, your Program Administrator needs to send us a request for limit enhancement on your card. It will take two working days to revise your credit limit.

Question 11

Whom has the Kotak Corporate Credit Card been designed for?

Accepted Answer

The Kotak Corporate Credit Card has been specifically designed for Corporates. Our Corporate Credit Card helps the Corporates in expense management through a consolidated corporate monthly statement and one consolidated payment.

Question 12

What type of card is Corporate Credit Card?

Accepted Answer

The Kotak Corporate Credit Card is a VISA Gold card.

Question 13

Is this card valid internationally?

Accepted Answer

Yes, the Kotak Corporate Credit Card is valid internationally.

Question 14

Am I entitled for an Add on card?

Accepted Answer

No, Add on cards are not available on Kotak Corporate Credit Card.

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