Question 1

What are the benefits of using this Credit Card?

Accepted Answer

Following are the key benefits of using Amazon Pay ICICI Bank Credit Card: No joining and annual fees, Unlimited and never-expiring reward points, Earn 5% reward points on purchases on Amazon.in for prime members and 3% for non-prime members. Earn 2% reward points at 100+ Amazon Pay partner merchants by using this card on Amazon Pay, 1% reward points for all other payments, Low International Forex mark-up fee of 1.99%, Enjoy 3 months no-cost EMI on eligible Amazon.in transactions, 1% surcharge waiver on all fuel purchases, Earnings in the form of Amazon Pay balance, redeemable for all Amazon and Amazon Pay purchases, Automatic conversion of earnings into Amazon Pay balance on the completion of every billing cycle.

Question 2

How can I apply for an Amazon Pay ICICI Bank Credit Card?

Accepted Answer

This is an invite-only programme. Please click here to apply for the Amazon Pay ICICI Bank Credit Card

Question 3

I have not received my Amazon Pay ICICI Bank Credit Card till now. What should I do?

Accepted Answer

You will receive the physical card within 7 working days from the date of approval of your application. An SMS will be sent once the Card is dispatched. Please use your virtual card details to transact online. In case you do not receive the Card within 7 working days, please call our Customer Care on 1800 1080.

Question 4

How do I generate or change the PIN for my credit card?

Accepted Answer

You can generate/change your PIN through any of the following ways: ICICI Bank's iMobile app: Log in to ICICI Bank's iMobile app > Go to Services > Card PIN Services > Generate Credit Card PIN. Net Banking: Log in to Net Banking > Generate Card PIN > Credit Card PIN > Select Card and enter CVV > Submit > Enter OTP > Enter PIN > Generate Now. Interactive Voice Response (IVR) system: Call on the toll-free number 1800 1080 and follow the instructions.

Question 5

How do I activate my Amazon Pay ICICI Bank Credit Card?

Accepted Answer

You can activate your card using: ICICI Bank's iMobile app: Log in to ICICI Bank's iMobile app > Cards & Forex > Choose your Credit Card > Manage Card > Enable International/Online/Tap & Pay transactions. Net Banking: Log in to Net Banking > Cards & Loans > Credit Cards > Manage your Card > Select Card > Enable/Disable Transaction Type/Set Transaction Limit > Generate OTP > Enter the OTP sent to your registered mobile number and complete the process.

Question 6

How do I add my Amazon Pay ICICI Bank Credit Card to my Amazon Account?

Accepted Answer

Go to your Amazon Account and click on Manage Payment Methods. Add your Amazon Pay ICICI Bank Credit Card to your Amazon.in account as a new payment method.

Question 7

Where do I find the CVV of my Amazon Pay ICICI Bank Credit Card?

Accepted Answer

Flip your Amazon Pay ICICI Bank Credit Card, the 3-digit security code next to the signature panel is your CVV (Card Verification Value). You can also check it by logging into the ICICI Bank's iMobile app or Net Banking

Question 8

How can I know the bill due date for my Card?

Accepted Answer

You can find the bill due date for your Amazon Pay ICICI Bank Credit Card in your monthly statement, on the ICICI Bank's iMobile app, through Net Banking or by contacting Customer Care on 1800 1080.

Question 9

How can I pay outstanding bill for Amazon Pay ICICI Bank Credit Card?

Accepted Answer

ICICI Bank Account: Log in to ICICI Bank's iMobile app or Net Banking and go to Credit Cards > Select Amazon Pay ICICI Bank Credit Card > Pay Now > Select the amount and proceed to payment. Amazon.in app – You can pay your outstanding amount from the Amazon Pay ICICI Bank Credit Card dashboard.

Question 10

How can I earn 2% cashback on Amazon Pay partner sites?

Accepted Answer

You need to use the payment method 'Login and Pay with Amazon' to carry out purchases on Amazon Pay partner websites.

Question 11

I did not receive the correct Amazon Pay balance based on my earnings for the last billing cycle. What should I do and where should I check whether my earnings have been correctly transferred to my Amazon account?

Accepted Answer

Please call our Customer Care on 1800 1080 from your registered mobile number or e-mail us at customer.care@icicibank.com. You can check your reward points on the ICICI Bank's iMobile app or Net Banking. Also, the aggregate reward points are mentioned in the monthly statement shared by the Bank. Additionally, you can check your Amazon Pay transaction history under 'Amazon Pay ICICI Bank Credit Card: Earnings for last billing cycle and the applicable gift card issued for earnings on this Credit Card' section. These earnings will be credited to your Amazon Account as Amazon Pay balance within 2 working days from the completion of your last billing cycle.

Question 12

How can I use my Amazon Pay earnings?

Accepted Answer

The Amazon Pay balance can be used for partial or full payment of all Amazon and Amazon Pay purchases.

Question 13

If I borrow an Amazon Pay ICICI Bank Credit Card from someone else and use it for my own purchases, will I earn in the form of Amazon Pay balance?

Accepted Answer

Please note that these earnings will only be transferred to the card owner's Amazon Account. If you have borrowed an Amazon Pay ICICI Bank Credit Card from another person and are using it for your transactions, applicable Amazon Pay balance will not be added to your Amazon Account.

Category	Rate	Cap
Amazon.In Purchases (Prime Members)	5 Amazon Pay balance/₹100	—
Amazon.In Purchases (Non-Prime Members)	3 Amazon Pay balance/₹100	—
100+ Amazon Pay Partner Merchants	2 Amazon Pay balance/₹100	—

Category	Rate	Cap
Amazon.In Purchases (Prime Members)	5 Amazon Pay balance/₹100	—
Amazon.In Purchases (Non-Prime Members)	3 Amazon Pay balance/₹100	—
100+ Amazon Pay Partner Merchants	2 Amazon Pay balance/₹100	—

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