Question 1

What is the Rewards program on the IndusInd Bank Tiger Credit Card?

Accepted Answer

The Rewards program is a unique program specially designed to cater to the lifestyle of discerning customers like you. You will earn Reward Points when you use the IndusInd Bank Tiger Card. The value of each Reward Point is ₹ 0.40 when you redeem them against the outstanding in your card account.

Question 2

What is the maximum number of Reward Points I can earn in a year?

Accepted Answer

There is a cap upto the credit limit on the Reward Points that a cardholder can earn. Your points earning depends on your spends. So go ahead and spend more on your IndusInd Bank Tiger Credit Card and earn Reward Points which you can redeem against various exciting options.

Question 3

What are the advantages of the Concierge Services?

Accepted Answer

The Concierge service provides you with 24-hour assistance, all year through. IndusInd Bank uses the concierge service provider for providing concierge services to IndusInd Bank Tiger Credit Card cardholders. To avail the IndusInd Bank Concierge service, you need to call a local number. The service can be thought of as your personal assistant, a friend, who you can call for any request either for organising birthday parties, finding a rare gift for that special someone or even during an emergency.

Question 4

How should I proceed with Golf course booking?

Accepted Answer

Golf course booking is very simplified at IndusInd Bank. Visit https://indusindgolf.apexlynx.net/ and place your booking request.

Question 5

How different is this program from cashback promotions offered by other banks?

Accepted Answer

The difference is that these Reward Points are valid across the year. There are no promotional periods or duration within which you have to avail the offer. This is a permanent feature on the IndusInd Bank Tiger Credit Card.

Question 6

When do my accrued Reward Points expire?

Accepted Answer

Reward Points accumulated on IndusInd Bank Tiger Credit Card will be valid for period of 24 months from the date of accrual.

Question 7

Is there a cap to redeem my Reward Points?

Accepted Answer

There is no cap to redeem your Reward Points. However, in each billing cycle redemption of upto 20000 reward points can be done through cash credit. IndusInd Bank reserves the right to change the redemption cap for every billing cycle at its discretion. Visit www.indusind.bank.in for updated details.

Question 8

What number do I call for the Concierge service?

Accepted Answer

You can call the Concierge services on 1860 267 7777

Question 9

Will I be charged extra for using the concierge?

Accepted Answer

You will not be charged for using the concierge service. You will only be charged for the actual cost of the services, e.g. cost of the ticket if you book tickets and any delivery charges that are applicable.

Question 10

Can I get whichever gift that I want to get delivered?

Accepted Answer

You can ask for the rarest of gifts for your loved ones through the concierge. The concierge will search for the gift that you have asked from across the world. However, they cannot guarantee that it would be available. The service is on a best effort basis and they would try their best to ensure that what you ask for is fulfilled.

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